Terms and Conditions

1. Agreement

These Terms and Conditions (“Terms”) govern your use of the Outsolve apps, widgets, online services, and website (together, the “Services”). Outsolve is operated by the developer identified on the applicable app store listing (“Outsolve”, “we”, “us”, or “our”).

By downloading, accessing, purchasing, or using the Services, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Services.

These are the same Terms for iOS, Android, and the website. Platform-specific account, purchase, refund, and device rules apply only where the corresponding platform and feature are available. For Android purchases, if offered, Google Play billing and subscription controls apply; Apple-specific purchase references apply to Apple purchases. The public website provides support, legal information, and read-only rankings.

2. Eligibility and accounts

You must be legally able to agree to these Terms. If you are not old enough to agree for yourself, a parent or legal guardian must review and agree to them for you.

You are responsible for activity on your account and device. Keep access to your Apple Account and device secure. Information you provide must be accurate, and your display name must not impersonate another person, infringe rights, contain unlawful or seriously offensive material, or be used to harass others.

3. Puzzle play and fair competition

Outsolve includes offline and online puzzles, rankings, races, friend challenges, achievements, and other competitive features. Rules, scoring methods, time limits, available modes, and ranking criteria may vary by puzzle and app version and are presented in the app.

You must not:

• cheat, automate play, manipulate results, exploit faults, collude to distort rankings, or misrepresent a result;
• interfere with another player, the Services, servers, security, or normal operation;
• scrape, probe, reverse engineer, or access the Services in an unauthorised way, except where applicable law expressly permits it;
• upload or transmit malware, spam, unlawful content, or content that infringes another person's rights; or
• use the Services for commercial gambling, wagering, or any unlawful purpose.

We may reject, correct, hide, or remove invalid results and may restrict or suspend access where reasonably necessary to protect fair play, players, or the Services.

4. Outsolve Premium and purchases

Outsolve may offer monthly, yearly, and lifetime Premium products through Apple. Current features and prices are shown before purchase. Taxes and currency conversion may apply.

Subscriptions are billed through your Apple Account, automatically renew unless cancelled at least 24 hours before the end of the current period, and can be managed or cancelled in your Apple Account subscription settings. Apple handles billing, refunds, and payment details under its own terms. A “lifetime” purchase means access for the supported lifetime of the product and Services; it does not guarantee that every feature or the Services will remain available forever.

Premium availability may depend on a valid App Store entitlement. Temporary offline acknowledgement may be available on a device, but restoration or continued access can require an internet connection and the Apple Account used to purchase.

Nothing in these Terms limits refund, replacement, or other rights that cannot lawfully be excluded, including rights under the Australian Consumer Law where it applies.

5. Advertising and third-party services

The free version may display advertising or indie-app promotions. Third-party services, including Apple, Google, Supabase, Game Center, and Kickstart Exchange, have their own terms and privacy practices. We are not responsible for third-party content or services, but this does not exclude responsibility that cannot lawfully be excluded.

6. Intellectual property

The Services, including their software, visual design, text, graphics, puzzle presentation, and branding, are owned by or licensed to Outsolve and are protected by intellectual property laws. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the Services for lawful, non-commercial entertainment in accordance with these Terms.

You retain ownership of content you submit. You grant us a worldwide, non-exclusive, royalty-free licence to host, process, reproduce, and display that content only as reasonably needed to operate, secure, improve, and support the Services.

7. Availability and changes

We may add, change, rebalance, limit, or remove modes, puzzles, rankings, rewards, advertisements, or other features. Online features may be interrupted by maintenance, faults, network conditions, third-party services, or events outside our reasonable control. We do not promise that the Services will always be available, error-free, or compatible with every future device or operating-system version.

We may end the Services. Where reasonably practicable, we will provide notice of a material shutdown or change affecting paid features.

8. Suspension and termination

You may stop using the Services at any time. We may warn, restrict, suspend, or terminate access if you materially or repeatedly breach these Terms, create risk or legal exposure, or threaten the integrity or safety of the Services or other players. Where appropriate, we will use reasonable efforts to explain the action and provide a way to contact support.

Sections that by their nature should continue after termination remain in effect, including intellectual property, disclaimers, liability, and dispute terms.

9. Disclaimers and liability

The Services are provided on an “as available” basis. To the maximum extent permitted by law, we exclude implied warranties, guarantees, and conditions that may lawfully be excluded.

To the maximum extent permitted by law, Outsolve is not liable for indirect, incidental, special, exemplary, or consequential loss, or for lost profits, revenue, data, goodwill, or opportunity arising from the Services. For loss that cannot be excluded but can be limited, our liability is limited, at our option where permitted, to resupplying the affected Services or paying the reasonable cost of doing so.

These limitations do not apply to liability that cannot lawfully be excluded or limited, including applicable consumer guarantees and liability for fraud, wilful misconduct, or personal injury caused by negligence where the law prohibits limitation.

10. Changes to these Terms

We may update these Terms as the Services or legal requirements change. The current version and effective date are published on this website. If a change is material, we may also give notice in the app or by another reasonable method. Continuing to use the Services after updated Terms take effect means you accept them, where permitted by law.

11. Governing law

These Terms are governed by the laws of Queensland, Australia, without limiting any mandatory rights you have under the laws of your place of residence. Courts with jurisdiction under applicable law may hear disputes.

Before starting formal proceedings, you and Outsolve agree to try in good faith to resolve the issue through support, unless urgent relief is required or applicable law gives you an immediate right to proceed.

12. General

If any part of these Terms is invalid or unenforceable, the remaining parts continue. A delay in enforcing a right is not a waiver. You may not transfer these Terms without our consent. We may transfer them as part of a reorganisation, financing, merger, sale, or transfer of the Services, subject to applicable law.

13. Contact

For questions about these Terms, use the support form on the Outsolve support website and select “Terms or purchase”.