Outsolve

Support

Get help with Outsolve, report a puzzle, or make a privacy request.

Restore Premium

In the iOS app, open Settings, choose Outsolve Premium, and select Restore Purchases using the Apple Account that made the purchase.

A race won’t start

Check your internet connection and return to the puzzle’s Race screen. Competitive races need the online service.

A result hasn’t synced

Reconnect and keep Outsolve open. Eligible saved results retry when the matching account is available.

Report a puzzle

Include the puzzle name, mode, date or race, and what you expected to happen.

Contact support

Please leave out passwords, payment details, and verification codes. See our Privacy Policy for how support information is handled.